top of page

Privacy Policy

​

​

At Adventure Guides TN, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, book a tour, or communicate with our team. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Emergency contact (if required for a tour)

Booking & Payment Details

  • Tour preferences and dates

  • Payment information (processed securely through a third-party payment processor)

  • Any medical or dietary info you choose to share for trip planning

Automatically Collected Information

When you visit our website, we may collect:

  • Your IP address

  • Browser type

  • Pages visited

  • Time spent on our site

This data helps us improve our website and user experience.

2. How We Use Your Information

We use your information to:

  • Confirm and manage bookings

  • Communicate important trip details

  • Respond to questions or inquiries

  • Process payments securely

  • Improve our services and website

  • Send occasional updates or promotions (you can opt out at any time)

3. How We Protect Your Information

We take data security seriously. Your personal data is stored securely and only accessible to authorized personnel. Payment transactions are processed through secure, third-party platforms, and we do not store your credit card details on our servers.

4. Sharing Your Information

We do not sell or rent your personal information. We may share limited details with trusted third parties such as:

  • Payment processors

  • Tour partners (e.g., equipment rental providers)

  • Emergency services, if needed during a tour

Any sharing is strictly for service-related purposes.

5. Your Rights and Choices

You can:

  • Request access to your personal data

  • Ask us to update or delete your data

  • Opt out of marketing emails at any time

To make changes or ask questions, contact us at:
📧 [Your Email]
📞 [Your Business Phone Number]

6. Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, but some parts of the site may not function properly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. We recommend checking it periodically.

​

​

​

​

bottom of page